Our Leadership Team

Steve Norwood
Chairman of the Board

Jennifer Turnage
CEO

Wes Pollard
CFO

Justin Conners
Chief Operating Officer

Misty Carson
SVP, Strategic Sales

Jim Wilmsen
Chief Technology Officer
Our Corporate Governance
Kinderhook Industries
Founded in 2003, Kinderhook Industries is a private equity firm that manages over $3 billion of committed capital. The firm was established to capitalize on the principals’ expertise in acquiring middle-market companies. Kinderhook primarily makes control investments in companies with transaction values of $25-$250 million where the firm can achieve significant financial, operational and growth improvements. The firm targets orphaned non-core subsidiaries of corporate parents, existing small capitalization public companies lacking institutional support and management-led recapitalizations of entrepreneur-owned companies. Kinderhook’s principals have completed in excess of one hundred transactions, investing over $1 billion throughout their investment careers. In addition, Kinderhook is a licensed Small Business Investment Company (SBIC) with the U.S. Small Business Administration.
Our Vision
Primeritus Financial Services will be the preeminent provider of recovery, skip-tracing and remarketing services to the finance community, while passionately serving our clients, partners, employees and shareholders.
Our Mission
Primeritus Financial Services delivers world-class services to the lending community. We achieve operational excellence through the application of process management principles leading to the highest customer, partner and employee satisfaction.
Our Values
- Integrity – Do the right thing. Treat others the way you want to be treated. Keep your promises.
- Customer Satisfaction – Exceed partners’ expectations with a sense of urgency.
- Teamwork – Inspire each other to succeed through honest and open communication while working together to achieve extraordinary results.
- Continuous Improvement – Improve each day.
- Family & Community – Care for each other, our families, and our community.